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Our Commitment


FSM's goal is to satisfy our customers' expectations and needs. Quality levels throughout our organization are measured to assure specified requirements are consistently met or exceeded.


It is FSM's objective to deliver products to customers on time. On-time delivery measures are established to assess delivery performance.


We employ customer retention measurements to evaluate customer satisfaction. Established programs analyze and resolve customer issues in a timely manner. The results form our quality measurement programs drive for continuous process improvement.